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We know that you will love what you ordered but if something doesn't work out we will gladly accept unopened, unworn, unwashed or defective merchandise for return or exchange within 30 days from the shipping date.
If you decide to return your purchase within the first 15 days, you will get your money back, no questions asked. If you need a bit more time to think about it and decide to return within the 15 following days, you will be refunded with store credit (coupon) of the full amount of your purchase.
Most returns are processed within ten days of receipt in our warehouse. We will send you an email confirming that your return or exchange has been processed. You may also check the status of your return by logging into your account and viewing your order history.
Your refund will be credited back to the original method of payment used to make the purchase. If you paid with a gift card, a new gift card will be issued for the amount of the credit and mailed to you.
You can send items back to us at the address below using any trackable shipping method. Once we receive your package, we will promptly process your return or exchange. Please be sure that your package is insured and prepaid. Sorry, we cannot accept COD returns.
If you received a gift from our or website, you may return it to the following address
ASOLO
85 W Forest Ave,
Englewood NJ 07631
A gift card will be issued for the amount of the item(s) and mailed to you.
The original order number is required to process the return. If you need assistance obtaining this information, please contact us. Please have the gift givers full name and address information handy. We will provide you with a gift return form to enclose with your package if you do not have the original packing slip.